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    julesw



    Joined: 20 Apr 2012
    Posts: 22

    PostPosted: Wed Oct 23, 2013 9:34 am    Post subject: New CB cart Reply with quote

    CB rolled out a new oder page look 2 days back, just as I was launching something with a good affiliate promoting. As I tested (I'm in uk) up to launch I found 2 of my family CC were declined when I did test purchases (paypal was ok) and my outsourcer tried 2 of her cards plus 2 friends (in the us) also declined.

    CB test buys were mostly fine.

    I looked at some day 1 stats and noticed the aff had... 38 order form impressions, 2 sales. 5.26% form conversion, 4 order form calls

    I thought this was poor ratio of people not converting once on the order form?

    CB tested with their test card, they say that the other cards mentioned above were declined as high risk, and there is no, but since the cards we tried were from diverse people seems odd.

    Wonder if anyone else has had any issues since Monday 23 oct.
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