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    Serious question for Steve Rouse

     
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    limitup



    Joined: 21 Apr 2004
    Posts: 115

    PostPosted: Tue May 04, 2004 6:27 am    Post subject: Serious question for Steve Rouse Reply with quote

    Short and sweet. Why doesn't ClickBank offer better stats and reporting?

    Any decent programmer could add all the features that merchants and affiliates want in a matter of a few days.

    What possible reason is there not to offer better stats?

    Obviously it irritates a lot of your merchants and affiliates, so why not offer it?

    What is the reasoning behind ClickBank's ignoring this problem?

    Not trying to bash you guys or anything as I love ClickBank and make my living using your service.

    It just blows my mind that you wouldn't offer any decent reporting.

    Affiliate management scripts costing $50 offer better reporting than ClickBank does - it just makes no sense.
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    Steve



    Joined: 13 Apr 2004
    Posts: 75
    Location: Boise, Idaho USA

    PostPosted: Tue May 04, 2004 10:41 pm    Post subject: Reply with quote

    It will get better soon.

    We are aware of the frustrations many of our customers have expressed with our current reporting. We are in the middle of a major development operation, which includes a robust suite of new reporting options.

    Running a real time bank authorization system is significantly more complex than it may appear, which is why even the best programmers prefer to outsource the problem to firms like ours. We are working on things constantly here, though most are not apparent from the outside. Major upgrades to ClickBank's reporting interface will become apparent with the release of the PayTrack system. Your patience until then is appreciated.
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    limitup



    Joined: 21 Apr 2004
    Posts: 115

    PostPosted: Tue May 04, 2004 11:46 pm    Post subject: Reply with quote

    Thanks for the reply, we'll be looking forward to future upgrades!
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    Max_m



    Joined: 28 Apr 2004
    Posts: 178

    PostPosted: Thu May 06, 2004 6:55 am    Post subject: Reply with quote

    I think that i speak for a majority of CB affiliates when i say that we don't realy need or want any system upgardes. All we want is for the CB system to go back and track sales the way it used to.

    We are more then happy with CB's current reporting features and don't care about any upgrades AT ALL !

    Keep it simple. It used to work just fine !
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