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can't make a purchase from clickbank

 
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rick



Joined: 14 Apr 2007
Posts: 4
Location: Australia

PostPosted: Sat Apr 14, 2007 8:20 am    Post subject: can't make a purchase from clickbank Reply with quote

Hi, I've been visiting for a while but this is my first post.

I've been dealing with clickbank for a few months now and have had no problem until today.

I have been trying to make a purchase all day but after filling out my details and hitting purchase I get a message appear that says:

Please correct you email details below.

1st: there are no email details below
2nd: My email address is fine.. working perfectly.

Must be something is screwing up at CB at the moment and are all sales being effected?

I have several accounts - am I unable to make a sale today??? I've had none.

I sent them an email using their "contact us" form (rather inadequate as there are only preset menus to chose from) and have to wait until at least Monday before the support team is at work.

For a company that says it prides itself on customer service a Mon to Fri only customer support is rather poor in this 24/7 internet world we are trading in. Is clickbank not earning enough to employ a support team 24/7? I think not.

Ok got that off my chest.

So how is everyone?
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paul65



Joined: 27 Mar 2007
Posts: 130
Location: United States

PostPosted: Sat Apr 14, 2007 3:43 pm    Post subject: Reply with quote

Maybe try using a different e-mail adress on the order page.
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RazorElite



Joined: 13 Dec 2005
Posts: 157

PostPosted: Sat Apr 14, 2007 5:07 pm    Post subject: Reply with quote

paul65 wrote:
Maybe try using a different e-mail adress on the order page.


Even if that works, it's still a problem when it could be happening to other people who may just give up, meaning no sale.
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innominds



Joined: 17 Oct 2006
Posts: 38

PostPosted: Sat Apr 14, 2007 10:05 pm    Post subject: Reply with quote

It has not happened to me till date. Even its customer service is good...when compared to other affiliate networks.
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